Frequently Asked Questions

HelloZero is a comprehensive control and data management platform. It has been built from the ground up to automate post-trade data management processes, including ETD and OTC reconciliations. Features include automated ingestion, data normalisation and standardisation, advanced matching capability, workflows, case management and management information.

Kynetix is a UK-based technology company that provides software solutions for commodity markets, including physical commodity inventory management, trade and finance, and delivery management. They now focus on helping exchanges, banks, brokers and asset managers streamline their back-office processes for greater efficiency, transparency and security through their platform HelloZero.

HelloZero is designed for firms involved in complex derivatives trading operations. This includes banks, asset managers, hedge funds, and other financial institutions.

HelloZero takes data security and privacy very seriously. We follow industry best practices and standards to ensure that our client’s data is protected. We also regularly undergo external security audits to identify any vulnerabilities and improve our security measures. 

Kynetix is ISO 27001:2017 certified, confirming that our organisation has been audited and the requirements for
registration have been met.

Certificate Number: 22/1368

HelloZero follows a simple three-step process that will result in better Recs within six weeks. The process involves discovery, designing & delivery and the go-live phase. 

Yes, HelloZero provides training to help our clients get the most out of our solutions. Please contact us for more information.

HelloZero provides dedicated support to all of our clients to ensure that they have the help they need when they need it.

HelloZero is 100% cloud-based allowing for seamless updates meaning adding new users and offices is easy.

Yes, HelloZero’s solutions are designed to integrate seamlessly with a wide range of existing systems.

HelloZero’s solutions are designed specifically for the exchange-traded and cleared derivatives markets, and our team has extensive experience working in the industry. We are dedicated to providing the best possible support and solutions to our clients.

You can contact us through our website by filling out the contact form, or by emailing us directly at


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