Frequently Asked Questions

HelloZero is a cloud-based  control and data management platform for futures businesses. It has been designed from the outset to automate post-trade data management processes, including ETD and OTC reconciliations. Features include automated data ingestion, normalisation and standardisation, advanced matching capability, workflows, case management and management information.

Kynetix is a UK-based technology company that provides software solutions for commodity markets, including physical commodity inventory management, trade and finance, and delivery management. They now focus on helping exchanges, banks, brokers and asset managers streamline their back-office processes for greater efficiency, transparency and security through their platform HelloZero.

HelloZero is designed for firms involved in derivatives trading, both sell-side and buy-side. Banks, non-bank FCMs, energy trading companies, asset managers, hedge funds, and other financial institutions.

How long do you have?!

HelloZero has been designed specifically for the exchange-traded and cleared derivatives markets, and our team has extensive experience working in this sector and dealing with the challenges. We are dedicated to providing the best possible service and solutions to our clients.

HelloZero takes data security and privacy very seriously. We follow industry best practices and standards to ensure that our client’s data is protected. We also regularly undergo external security audits to identify any vulnerabilities and improve our security measures. 

HelloZero enables a simple three-step process that will result in better reconciliations in days. With pre-configured data adapter templates for all the global exchanges, clearing banks, back office platforms and trading companies, HelloZero can be delivering rich, integrated and trustable results in days.  

HelloZero is 100% cloud-based allowing for seamless updates meaning adding new users and offices is easy.

Yes. Kynetix, the company behind HelloZero, is ISO 27001:2017 certified, confirming that we have been audited and met the requirements for
registration.

Certificate Number: 22/1368

Yes, HelloZero provides training to help our clients get the most out of our solutions. Please contact us for more information.

HelloZero provides dedicated support to all of our clients to ensure that they have the help they need when they need it.

HelloZero uses a high-performance, secure  integration gateway to receive and send data from internal systems, counterparties and reporting platforms. 

You can contact us through our website by filling out the contact form, or by emailing us directly at hello@hellozero.com.

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