Frequently Asked Questions

HelloZero is a cloud-based control and data management platform for firms trading futures and options. It was designed from the ground up by experienced operations people to automate post-trade data management processes, including moving, cleaning, normalising and reconciling large volumes of derivatives data, including   ETD, OTC, FX and swaps.

It solves the common challenges of data quality, uncontrolled or manual  matching, frequently-changing data sources and excessive manual workarounds. 

HelloZero solves data reconciliation challenges for banks, non-bank FCMs, energy trading companies, asset managers and hedge funds.

HelloZero automates data management and reconciliation for multiple asset classes, and reconciliation types, including:

  • Trade & Transaction
  • Position
  • Open Trade Equity
  • Cash
  • Settlement price
  • Total Equity
  • Net Liquidating Value 
  • Exchange
  • Clearing broker
  • Broker-to-broker
  • Initial Margin 
  • Brokerage, Fees & Commission
  • Average Price (eg LME)
  • Futures & Forwards
  • Interest Rate Swaps
  • FX derivatives
  • OTC fully supported

How long do you have?! 

HelloZero has been designed specifically for the ETD and cleared derivatives markets, and our team has extensive experience working in this sector and dealing with the challenges.

We are dedicated to providing the best possible service and solutions to our clients.

HelloZero takes data security and privacy very seriously. We follow industry best practices and standards to ensure that our client’s data is protected. We also regularly undergo external security audits to identify any vulnerabilities and improve our security measures. 

Very easy. Our team work with your business users using a proven three-step process that results in better reconciliations in days.

Our extensive knowledge combined with flexible ingestion configurations for every global exchange, clearing bank, and back office platform, mean that HelloZero can be delivering fast, integrated and trusted results in days.  

HelloZero is 100% cloud-based allowing for seamless updates meaning adding new users and offices is easy.

Yes. Kynetix, the company behind HelloZero, is ISO 27001:2017 certified, confirming that we have been audited and met the requirements for
registration.

Certificate Number: 22/1368

Kynetix has a dedicated & expert support function for clients, including 24×7 options, to ensure that they have the help they need when they need it.

HelloZero uses a high-performance, secure  integration gateway to receive and send data from internal systems, counterparties and reporting platforms. 

You can contact us through our website by filling out the contact form, or by emailing us directly at hello@hellozero.com.

Or even better, come and see us at The Leather Market, London SE1

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