Frequently Asked Questions

HelloZero is a cloud-based  control and data management platform for futures businesses. It has been designed from the outset to automate post-trade data management processes, including ETD and OTC reconciliations. Features include automated data ingestion, normalisation and standardisation, advanced matching capability, workflows, case management and management information.

Kynetix create software to help exchanges, banks, brokers and asset managers streamline their back-office processes for greater efficiency, transparency and security through their platform HelloZero.

HelloZero has been designed and built for firms involved in derivatives trading, both sell-side and buy-side. Banks, non-bank FCMs, energy trading companies, asset managers, hedge funds, and other financial institutions can all benefit from HelloZero.

HelloZero automates all types of reconciliation including:

  • Trade & Transaction
  • Position
  • Open Trade Equity
  • Cash
  • Settlement price
  • Total Equity
  • Net Liquidating Value 
  • Exchange
  • Clearing broker
  • Broker-to-broker
  • Initial Margin 
  • Brokerage, Fees & Commission
  • Average Price (eg LME)
  • Futures & Forwards
  • Interest Rate Swaps
  • FX derivatives
  • OTC full supported

How long do you have?! 

HelloZero has been designed specifically for the ETD and cleared derivatives markets, and our team has extensive experience working in this sector and dealing with the challenges.

We are dedicated to providing the best possible service and solutions to our clients.

HelloZero takes data security and privacy very seriously. We follow industry best practices and standards to ensure that our client’s data is protected. We also regularly undergo external security audits to identify any vulnerabilities and improve our security measures. 

Very easy. Our team work with your business users using a proven three-step process that results in better reconciliations in days.

Our extensive knowledge combined with flexible ingestion configurations for every global exchange, clearing bank, and back office platform, mean that HelloZero can be delivering fast, integrated and trusted results in days.  

HelloZero is 100% cloud-based allowing for seamless updates meaning adding new users and offices is easy.

Yes. Kynetix, the company behind HelloZero, is ISO 27001:2017 certified, confirming that we have been audited and met the requirements for
registration.

Certificate Number: 22/1368

Kynetix has a dedicated & expert support function for clients, including 24×7 options, to ensure that they have the help they need when they need it.

HelloZero uses a high-performance, secure  integration gateway to receive and send data from internal systems, counterparties and reporting platforms. 

You can contact us through our website by filling out the contact form, or by emailing us directly at hello@hellozero.com.

Or even better, come and see us at The Leather Market, London SE1

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